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FixiTime 3

Things that you need before updating your device
Driver installation instructions + driver archive
Declaration of Conformity

Function and Use:

  1. Elari FixiTime 3 can receive and make calls?

Elari FixiTime 3 supports two-way communication: it can make and receive calls. To make call go to the phonebook and choose a contact. Then tap on it to make a call. Contacts could be added from Elari SmartFamily app or added when kid pairs FixiTime 3 with the same watch model.

  1. What are the requirements for mobile operator networks when choosing a SIM card??

Elari FixiTime 3 supports GSM 900/1800 or 850/1900 for Internet access and receiving text messages.

  1. How accurate is the location positioning?

Elari FixiTime 3 is very accurate in GPS-mode with the multi-mode positioning technology of GPS/WiFi/LBS. In tall buildings and other urban obstructions there is a small chance of larger deviation. Elari FixiTime 3 will try to get its position via WiFi or LBS if GPS signal is not available.

  1. How long can the watch work in standby mode?

Elari FixiTime 3 has 480 mAh battery capacity. The standby time depends on tracking mode and geopositioning frequency. Average standby time is more than 72 hours.

  1. Does the watch need network support when using the geopositioning function?

Elari FixiTime 3 needs to use SIM card’s data service, which will upload data to the server.


Wear and safety:


  1. What is the user age range for the watch?

Target users are children ages 4-12.

  1. Is the material safe and secure?

Elari FixiTime 3 uses material that conforms to the children’s toys material safety standards in the European Union and China thus there is no worry about safety.

  1. How do you clean the watch?

Please wipe it with a clean damp cloth; add a little bit of alcohol if the dirt doesn’t remove easily.

  1. Can the battery of the watch explode when affected by high temperatures or while charging?

Elari FixiTime 3 uses a battery that’s durable and has a higher safety performance compared to the traditional lithium-ion battery. The gel polymer lithium-ion battery uses a special colloidal electrolyte which will prevent it from exploding as the battery does not produce air or gas even if the liquid boils. This type of battery showed perfect performance in dozens of reliability tests such as crash, acupuncture, crushing and heating.

  1. Is the watch waterproof?

Elari FixiTime 3 is only water-resistant. It can be splashed with water, but should not be washed or soaked.

  1. My watch is getting warm while charging is this normal?

Yes, it is normal for the watch to get warm while charging.

If you have any questions regarding service/support, please refer to the authorized distributor in your country/territory: Partners

*For those purchased Elari products at Amazon.com, please contact Amazon Customer Service.

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